Privacy Policy

Effective Date: January 1st, 2025

Brookfield Electrical & Plumbing (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or use our services. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you provide to us directly, such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Any other information you choose to provide (e.g., through contact forms or service requests).

b. Non-Personal Information

Information automatically collected when you visit our website, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our website
  • Referring website or search engine

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. For more information, see Section 6 (Cookies).

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our services
  • To respond to your inquiries and service requests
  • To send updates or promotional materials (you can opt out at any time)
  • To improve our website’s functionality and user experience
  • To comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

  • With Service Providers: Third-party vendors who assist us in delivering our services (e.g., payment processors, hosting providers). These parties are bound by confidentiality agreements.
  • For Legal Compliance: When required by law, regulation, or legal process, such as to comply with a court order or government request.
  • To Protect Our Rights: When necessary to enforce our policies, protect our operations, or prevent fraud.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to secure your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of receiving marketing communications
  • Restrict or object to the processing of your data
  • Lodge a complaint with a data protection authority if you believe your rights have been violated

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. Cookies are small text files stored on your device that help us:

  • Recognize returning visitors
  • Understand how users interact with our site
  • Tailor our content and advertisements

You can adjust your browser settings to refuse or delete cookies. Note that disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately, and we will take appropriate action.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the “Effective Date” at the top will be revised. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Brookfield Electrical & Plumbing

64 Cross Rd.
Bay Roberts, NL

[email protected]709-786-7670

Thank you for trusting Brookfield Electrical & Plumbing. We are committed to safeguarding your privacy while providing top-quality service to the communities of Conception Bay, Port au Grave, and Bay Roberts, Newfoundland.